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1. #Business contact manager for microsoft outlook 2013 update#
2. #Business contact manager for microsoft outlook 2013 Patch#
3. #Business contact manager for microsoft outlook 2013 code#
4. #Business contact manager for microsoft outlook 2013 plus#

There is also free phone support available from Microsoft, for Dynamics CRM online customers.īusiness Contact Manager is supported by a limited number of specialists, and through online forums.ĭynamics CRM is a multi-user product, where data is housed in SQL server, and limited only by the available storage.

#Business contact manager for microsoft outlook 2013 Patch#

(there is a patch required for compatibility with Outlook 2013) Single-user application.ĭynamics CRM is supported by Microsoft partners who specialize in the practice. Outlook Business Contact Manager is free with the purchase of Office Home and Business or Professional 2010, or standalone Office 2010. However, for some small businesses, this perfectly meets the current needs and available budget.ĭynamics CRM is priced per license/server depending on online (per user and instance) or on-premise (per user and server licenses). It is not available in the cloud, is not scalable, and generally considered not to be an enterprise-class solution. Unfortunately, there is minimal support from 3 rd parties. The product is designed to be single-user and intended for local storage of database in SQL Server Express. Outlook Business Contact Manager is for very small, non-complex environments, where sharing of accounts, activities/tasks, contacts, leads and other business data amongst employees is not necessary.

Either version can be fully accessed via website or through integration with the Outlook client. For businesses with security restrictions or higher processing needs, there is an on-premise version that integrates with Active Directory security. Microsoft offers the option to have your CRM organization hosted, with all of the server-side details handled for you, and bundled free technical support. The database is stored in a central location, and built on the solid performance of SQL server.

#Business contact manager for microsoft outlook 2013 code#

Even greater complexity of automated tasks can be achieved through custom code development.

#Business contact manager for microsoft outlook 2013 update#

Automated workflows can be created to perform tasks, send reminders, and update records using the built-in options.

The permissions options are highly customizable – there are granular controls for access to and sharing of records.

In this post, we will examine two applications both available from Microsoft, at near opposite ends of the features scale – Dynamics CRM and Outlook Business Contact Manager.ĭynamics CRM is for any size environment where users need to track deep details on leads, accounts, contacts, opportunities, cases or any other custom type of record.

#Business contact manager for microsoft outlook 2013 plus#

Depending on specific company needs, this may be basic tracking of contact details, activities performed, and following up on new Leads and Opportunities, or all of those plus more complex tasks related to case/project management, deep reporting and charting, or generating automated email notifications through workflows. In our Microsoft Dynamics CRM practice, we meet contacts from smaller and larger companies, with varying technology needs, but with one thing in common – the use of some type of database to manage contacts and interactions with their customers, vendors and suppliers. Microsoft Dynamics CRM versus Outlook Business Contact Manager